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Frequently Asked Questions   Printable version
  1. The water report that I received from UHL indicates that total coliform bacteria are at unsafe levels in my water. Now what do I do?

  2. What should I test my water for?

  3. How do you convert mg/L (milligrams per liter) to ppm (parts per million)?

  4. What is the infant health advisory limit for nitrate? Is it safe for adults?

  5. Are iron bacteria harmful?

  6. How do I convert gpg (grains per gallon) into mg/L (milligrams per liter)?

  7. What's that white stuff in my collection bottle?

  8. What is the unsafe level of nitrate for adults?

  9. Where should I collect the water sample?

  10. My sample has total coliform bacteria. Will I get sick?

  11. How long does it take to get water test results back?

  12. My water smells and looks funny. Does that make it harmful?

  13. I want to test for everything bad in my water. Can you do that and how much will it cost?

  14. I think my water is making my livestock sick. Can you test the water for this?

  15. My water has a very bad odor - like rotten eggs. Is it safe to drink? How can I get rid of the odor?

  16. If I add chlorine to my water, will it be safe to drink?

  17. I have a family member with giardia; can you test for this?

  18. What's a "chloroform?"

  19. I know I shouldn't drink bacterially unsafe water, but can I wash my dishes, take a shower, and brush my teeth with this water?


Q : The water report that I received from UHL indicates that total coliform bacteria are at unsafe levels in my water. Now what do I do?

A : Simple mistakes can often mean the difference between an accurate sample and an inaccurate one. For example, inadvertently touching the rim of the collection bottle with your hand or not properly flushing the water line can result in an "unsafe" reading, even though your water may be perfectly safe.

If you think that you made a sampling mistake that compromised the accuracy of your test results, review the sampling instructions, and resubmit a sample of your water.

If you are sure that you took the sample correctly and the sample is truly representative of the health of your water, it is important to determine how and where the total coliform bacteria got in the water system. Usually such contamination results from a structural defect either at the well or someplace in the distribution system.

At this point, you have two choices: take additional samples at strategic locations (i.e. at the well head; before and after water treatment devices) or contact your county sanitarian to complete a sanitary survey on your well and distribution system.

Work with a reliable, competent water treatment dealer to select the treatment method best for your situation. Shock chlorinating your well is also recommended.

Two or three days after completing treatment, take another sample and submit it to UHL to ensure that the treatment is effective and your water is safe.
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Q : What should I test my water for?

A : If you are concerned about the general health and safety of your water, then UHL recommends testing for total coliform bacteria and nitrate - the two most common contaminants that Iowans are likely to find in their water.

However, if there was a nearby pesticide spill or other event that may have caused a contaminant to get into your water, then request a test for that specific contaminant.
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Q : How do you convert mg/L (milligrams per liter) to ppm (parts per million)?

A : We can use them interchangeably for well water measurements: 1mg/L = 1ppm.
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Q : What is the infant health advisory limit for nitrate? Is it safe for adults?

A : The infant health advisory or MCL (maximum contaminant level) established by the Environmental Protection Agency is 10mg/L (as N) or 45mg/L (as NO3). An infant consuming high levels of nitrate may develop methemoglobinemia, also referred to as blue baby syndrome. Ingesting high levels of nitrates will not cause methemoglobinemia in adults.
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Q : Are iron bacteria harmful?

A : Iron bacteria are common organisms found in groundwater. These organisms do not pose a health threat, but they are considered nuisance organisms because they can cause taste, odor, and/or staining.
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Q : How do I convert gpg (grains per gallon) into mg/L (milligrams per liter)?

A : Generally, mg/L is used by the scientific community and gpg is used by the water treatment industry. The conversion formula is: 1 gpg = 17.1 mg/L.
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Q : What's that white stuff in my collection bottle?

A : The "white stuff" found in some coliform sampling bottles is sodium thiosulfate, a chlorine neutralizing chemical that inactivates chlorine so that a valid total coliform bacteria test can be obtained. The sodium thiosulfate should NOT be rinsed from the bottle even if there is no chlorine residual in the system.
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Q : What is the unsafe level of nitrate for adults?

A : The effect of nitrate on adults is unclear and no unsafe level has been established. However, high levels of nitrates have been linked to certain types of cancer in adults although there has been no definitive cause and effect established.
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Q : Where should I collect the water sample?

A : Where you collect your water sample depends on your purpose for testing. Generally speaking, the sample should be taken from the faucet that is most frequently used for drinking purposes.
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Q : My sample has total coliform bacteria. Will I get sick?

A : Not necessarily.

By themselves, total coliform bacteria are not a health problem. However, the presence of coliform implies that the system has been compromised and harmful organisms may already be present or have the opportunity to enter the system.

Since it is impossible to test for the presence of all possible harmful microorganisms, if coliforms are found in the drinking water, the water should be considered unsafe for human consumption and corrective measures taken.
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Q : How long does it take to get water test results back?

A : Your results should be back within a week after you submit your water sample.
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Q : My water smells and looks funny. Does that make it harmful?

A : Just because water has an off taste or is discolored does not always mean that the water is unsafe for human consumption. There are naturally occurring bacteria and chemicals that can cause taste and odors that aren't harmful to you.

However, if you are concerned about the safety of your water, test for total coliform bacteria and nitrate to determine if the supply is contaminated.
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Q : I want to test for everything bad in my water. Can you do that and how much will it cost?

A : Testing for EVERY possible contaminant in water is not only cost-prohibitive but also usually unnecessary. If you are concerned about the safety of your water, the best approach to take is to limit the testing to reasonable contaminants. UHL recommends testing for total coliform bacteria and nitrate, which are good indicators of water quality. However, if you are aware of a nearby chemical spill or that a chemical was accidentally back-siphoned into your well, be sure to request a test for the specific contaminant.
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Q : I think my water is making my livestock sick. Can you test the water for this?

A : If you are concerned that your livestock's health is at-risk, consult your veterinarian. S/he can determine if the illness is linked to the water or some other source. If it is determined that the cause for your animal's illness is linked to the water supply, then UHL will test for the specific contaminant recommended by your veterinarian.
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Q : My water has a very bad odor - like rotten eggs. Is it safe to drink? How can I get rid of the odor?

A : Rotten egg odor is usually due to the presence of hydrogen sulfide . This contaminant can cause taste and odor problems in water, but the presence of hydrogen sulfide are not a health threat.
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Q : If I add chlorine to my water, will it be safe to drink?

A : Prior to chlorination, any defects that allow total coliform bacteria to enter your water distribution system should be fixed.

To treat a total coliform bacteria problem with shock chlorination, you must have both an adequate amount of chlorine and an adequate amount of contact time (between the water and the chlorine) to destroy the microorganisms.

If that is accomplished, then the well water should be safe for human consumption. However, those who shock chlorinate need to be sure to purge their water faucets until there is no detectable taste or smell of chlorine. Any residual chlorine or chlorine by-products can be removed by using an activated carbon filter.

Chlorination may eliminate bacteria, but will not eliminate other contaminants that may be present.
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Q : I have a family member with giardia; can you test for this?

A : Collecting and testing specifically for giardia is difficult and therefore drinking water is screened for the possible presence of giardia (or other parasites) by first testing for total coliform bacteria.

If the drinking water is free of total coliform bacteria, then it is extremely unlikely that giardia is present and no further testing is necessary. However, if total coliform bacteria are detected, consult UHL for additional guidance.
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Q : What's a "chloroform?"

A : "Chloroform" is a common way that coliform is incorrectly pronounced. It is also a chemical that can be found in drinking water as a byproduct of the chlorination process.
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Q : I know I shouldn't drink bacterially unsafe water, but can I wash my dishes, take a shower, and brush my teeth with this water?

A : There is some risk in using bacterially unsafe water for any of these activities. To ensure your safety, use water that falls within the limits of the MCLs (maximum contaminant levels).
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